.citizen-home-container{max-width:1000px;margin:2rem auto;padding:0 1.5rem}.citizen-main-title{color:#ed1c24;font-size:2rem;font-weight:700;margin-bottom:2rem;letter-spacing:.5px}.citizen-operations{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:2rem;margin-bottom:3rem}.operation-card{background:#fff;border:2px solid #ed1c24;border-radius:1rem;padding:2rem;transition:all .3s ease;cursor:pointer;box-shadow:0 2px 12px #ed1c2414;text-decoration:none;display:flex;flex-direction:column;align-items:flex-start}.operation-card:hover{transform:translateY(-4px);box-shadow:0 8px 24px #ed1c2429;border-color:#b71c1c}.operation-card:hover .operation-icon{color:#b71c1c;transform:scale(1.1)}.operation-card:hover .operation-title{color:#b71c1c}.operation-icon{font-size:3rem;color:#ed1c24;margin-bottom:1rem;transition:all .3s ease}.operation-title{font-size:1.5rem;font-weight:700;color:#ed1c24;margin-bottom:.75rem;transition:color .3s ease}.operation-description{color:#757575;font-size:1rem;line-height:1.6;margin-bottom:1.5rem;flex-grow:1}.operation-badge{display:inline-block;background:#ed1c24;color:#fff;padding:.25rem .75rem;border-radius:2rem;font-size:.875rem;font-weight:600;margin-top:auto}.citizen-info-section{background:#f5f5f5;border:1px solid #e0e0e0;border-radius:.5rem;padding:1.5rem;margin-top:2rem}.citizen-info-section h3{color:#ed1c24;font-size:1.15rem;font-weight:700;margin-bottom:1rem;display:flex;align-items:center;gap:.75rem}.citizen-info-section p{color:#757575;font-size:.95rem;margin:.5rem 0;line-height:1.6}.info-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:1.5rem;margin:1.5rem 0}.info-item{background:#fff;padding:1.25rem;border-radius:.5rem;border-left:3px solid #ed1c24}.info-item strong{color:#ed1c24;display:flex;align-items:center;gap:.5rem;margin-bottom:.5rem}.info-item p{margin:0!important;color:#757575;font-size:.9rem;line-height:1.5}.info-item a{color:#ed1c24;text-decoration:none;font-weight:600;transition:color .3s ease}.info-item a:hover{color:#b71c1c;text-decoration:underline}.info-disclaimer{background:#fff9f7;border:1px solid #e0d0cc;border-radius:.5rem;padding:1.25rem;margin-top:1.5rem}.info-disclaimer p{margin:0!important;color:#d32f2f;font-size:.9rem;line-height:1.6;display:flex;align-items:flex-start;gap:.75rem}.info-disclaimer i{color:#d32f2f;margin-top:.15rem;flex-shrink:0}@media (max-width: 768px){.citizen-main-title{font-size:1.5rem;margin-bottom:1.5rem}.citizen-operations{grid-template-columns:1fr;gap:1.5rem}.operation-card{padding:1.5rem}.operation-icon{font-size:2.5rem}.operation-title{font-size:1.25rem}.info-grid{grid-template-columns:1fr;gap:1rem}.info-item{padding:1rem}.info-disclaimer p{font-size:.85rem}}